Fiesta Americana Condesa Cancun

This is the first review I have written and it's because the amazing experience we have had here. My family and I have traveled to Cancun every year for the past 6 years. This is our second time at this hotel. I can't say enough good things about this resort. The hotel, food, and staff are beyond amazing. As soon as you walk in, you are greeted by the amazing front dest staff. Roman was so nice to chat with. Thank you for the great customer service. The beach is amazing!! The lifeguards are great!! We have been fortunate to know them by their first names because of their amazing service. Big shout-out to Essaud Perez Alarado, Francisco, and Abel for their care and for the seashells (a little gesture that keeps us coming back). There was also a younger lifeguard that was super nice and we saw him save someone - sorry, forgot his name. The amazing staff at the pool were always there when we needed drinks or food. We had the pleasure to be helped by Rodrigo, Angel, and Marco. They were so friendly and professional. They are always there when you need your drink refilled. Thank you, thank you, thank you. I live in LA and have a high standard when it comes to food. The food here is beyond delicious - Thanks to chef Marco. The staff is AMAZING!! The managers here are so friendly and professional - thanks to Miguel and Dorantes - for great service. The staff at the restaurant are the best of any other place we have visited and they are the reason we come back. I have to mention the amazing service we got from Martha (We miss your smile and great customer service), Carlene, Robert (we love you), Deyvid, Eladio, and Carlene. You can grab some coffee in the morning in their gift shop. They have such cute things. Yazaira was always there to help us. You're so great - We miss you! Coach Raul you rock!!! Thank you for everything! Also, the music by the pool is beyond amazing and the guy that runs the entire show made the entire trip so much fun! Can't wait to plan our next trip to this amazing resort. You won't be disappointed here - trust me! I have really high standards and not once was I disappointed.

We just spent a week at the resort with our two year old daughter. We had a wonderful time. The beach was full of seaweed but we enjoyed the pool. Cons: I wish there were more beach chairs with umbrellas closer to the shoreline. Also, I wish waitressing staff came to the beach to offer drinks. Pros: great food, friendly staff, very clean.