Fiesta Americana Condesa Cancun

Fourth time at this hotel. My husband and I spend one week at the beach at least once a year, when in Cancun we stay at the Fiesta Americana Condesa. We found it several years ago thanks to all the positive reviews. Great hotel for a vacation with family, friends or a couple’s getaway. The staff go above and beyond to enhance the beauty and comfort of this resort. Starting with the friendly and efficient service from Jose Perez and Grecia at the reception. We stayed in a double standard room. The beds are comfortable, and the room was kept spotless by our amazing housekeeper Gabriel. Delicious food and cocktails with plenty of choices. The Buffett or any of the specialty restaurants, you can’t go wrong. Always hard having to decide where to eat dinner. Thank you, Chef Marcos, Josue, Miguel and Carmen, for always doing a wonderful job. Dorantes and hostesses Nayeli, Lupita and Erika for being so welcoming. This time we also tried the beach workout, challenging and fun. Thanks to entertainment team: Isabel, Uriel, Raul and Sofia. Don’t miss the Mexican show on Wednesday. Thanks to all the bartenders, waiters and waitresses: Pedro, Rosalindo, Rodolfo, Angel, Cristina, Carlos Chaga and Eliseo Roldan. Can't wait to return.

We just got back from our trip to Cancun. Overall, the staff, accommodations, grounds, check-in/check-out were all excellent. The staff at the restaurants were very accommodating, however, the food was just average no matter what restaurant or dining area we were in. The fish bar by the pool had pretty good food, but that was about it. Also, the constant sales pitches in the main lobby areas were annoying. When you tell them you're not interested in something they're offering, they ask "why not?". There is also a lot of construction going on which leads to construction noise. It was a great trip, just wish the food had been better.

This was our 4th trip to this resort and this trip, like the rest, were excellent. We plan to return as soon as we can. We especially enjoy the different options for food outside of the main restaurants, i.e. sushi, brick over pizza and gelato. The activities coordinators do a good job of at least attempting to get enough participants for each activity, i.e. beach volleyball. The room, staff and service was excellent. We don't do any excursions or other things outside of the resort, so we can't speak to those. If you are looking for some fun and a lot of R & R, this is a great choice.