Hotel Lapad

We stayed here for 3 nights while visiting Dubrovnik in early May. The hotel faced the cruise terminal with a nice walk along waterfront and access to the promenade along the Adriatic. Our room was spacious with nice decor, facing the interior gardens. A/C control in the room was a little tricky to adjust. Breakfast served was elaborate and well presented in the dining hall. Wifi connectivity was excellent. Front desk staff were freindly and helpful. We had parked our rental car in the adjacent lot for 20 euro per night. We would recommend this hotel to our friends.

We had a nice 4-night stay in May. Good hotel & location, rooms clean and the staff does a nice job. Buffet breakfast was good. Several nice restaurants within walking distance. We walked into the Old City several times, it is about a 30 minute walk but is on the bus line. Close to the port for ferry service to islands. We only had one issue during our stay. One day we left early (9ish) and put the request on the door to clean our room. Returned around 4pm - the sign was gone and the room was not touched. So we called the front and they said they could see that housekeeping had come in the room twice but never cleaned it. I asked for just new towels & instant coffee. A few minutes later a woman came to the room in a fury, yelling at me that she just started at 3pm and had nothing to do with it. She started cleaning the bathroom and I finally got across that we just wanted towels, etc. So other than that it was a great stay - it was just a weird way to end the trip after an otherwise very nice hotel.

Three star at best! The annex rooms are extremely small & more thought given to the appearance than actual comfort. Very little space to walk around the bed which has a wooden frame which you very easily knock your legs on the corner when trying to get past as the dressing table is directly opposite & the gap very small, several bruises later you do actually remember to walk sideways!! Same goes for the balcony, just enough room for two chairs, no table, although we did manage to get the small bathroom stool on there to put our cups on! getting past the coffee table was equally tight & the door itself isn’t huge. Tv & mirror, both on the wall in a frame above the dressing table have been placed far too low, you have to stoop to use the mirror plus restricts valuable dressing table space as it sits about five inches above it. Bathroom is equally small, again tastefully done but without any thought for the users. Not enough sockets, one double on dressing table which is in use for both kettle & fridge, no spares for hair stylers etc. There is one by the bed for your chargers though. Tea & coffee replenished frugally but you can get more off the maid. Restaurant food reasonable, breakfast choice very good and the lady who does the omelettes very helpful, she’ll crisp up the very underdone bacon & cook fresh fried eggs if asked. The evening choices are poor, meats generally in some sort of unappetising sauce, poor choice of vegetables & they constantly run out of what’s on the menu & top up with substitutes. Ice cream available if requested but not advertised. Really annoying that they do not provide water with your meal unless you buy it!! At breakfast there is a machine to help yourself which could easily be made available on the evening, it’s just penny pinching! The actual hotel has character but lacks facilities, particularly in the evening, no entertainment, very boring. There’s nothing close by either other than a few restaurants. Quite a long precarious walk to any cafe bars as there is no proper path & your actually walking next to open drainage gulley’s, when buses & cars go past it’s quite scary. The swimming pool is adequate but extremely cold, freezing cold in fact, this being the end of May beginning of June. I read a management reply to a review which said it is heated, it most certainly isn’t!! It was rare to see anyone use it the whole time we were there. On a brighter note we had no problem at all with the staff, they were helpful at all times, in as much as they could be. We enjoyed our holiday but would not return to this particular hotel, we do not feel the description by Tui was accurate and apart from Dubrovnik town there is nothing close enough in this area for us to recommend it.