Who we are

We're TUI Ireland, part of the TUI AG group of companies - the world's number one integrated tourism business

Ever since 1988, TUI Ireland has been sending Irish holidaymakers to the sunshine. We're one of Ireland's largest tour operators, with fun-packed holidays for everyone from families to groups and couples.

Our package holidays are all about giving you the very best value for your money, and a holiday so good you'll return to TUI again and again.

We'll take you to the sunniest holiday spots, whether you want to make the most of your summer or warm up your winter. Think building sandcastles in the Algarve, relaxing on a Greek Island, snorkelling in the Red Sea and much, much more.

With departures from airports across Ireland, wherever you want to go, we want to take you there.

Republic of Ireland

TUI, with whom you make a contract when you book are operated by TUI Holidays Ireland Limited. We hold Tour Operators Licence Number T.O. 272 issued by the Commission for Aviation Regulation and as a requirement have arranged an approved secured bond. This means that when you book a holiday with us you can be entirely confident that in the unlikely event of our insolvency before or during your holiday, any money you have paid to us is fully secured, and if you are overseas, that full arrangements will be made to repatriate you at the end of your holiday.

Northern Ireland

TUI, with whom you make a contract when you book are operated by TUI UK Limited.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate, or a suitable alternative. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative, at no extra cost to you. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme, or your credit card issuer where applicable.

If we, or the suppliers identified on your ATOL Certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

All money accepted from you by a travel agent acting as our agent is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent's obligation to pay it to us for so long as we do not fail. If we do fail, any money held at that time by the agent, or subsequently accepted from you by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from us and for your repatriation in the event of our insolvency. We provide this security by way of an ATOL (number 2524) administered by the Civil Aviation Authority and a bond held by ABTA for packages that do not include flights.

In the Republic of Ireland we are TUI Holidays Ireland Limited, part of the TUI AG group of companies. TUI AG’s registered office is Karl-Wiechert-Allee 4, 30625 Hanover, Germany.

Our registered office is at One Spencer Dock, North Wall Quay, Dublin 1, Ireland and our company number is 116977. Our Tour Operators Licence Number is T.O. 272 issued by the Irish Commission for Aviation Regulation.

In Northern Ireland we are TUI UK Limited, part of the TUI AG group of companies. TUI AG’s registered office is Karl-Wiechert-Allee 4, 30625 Hanover, Germany.

Our registered office for TUI UK Limited is Wigmore House, Wigmore Lane, Luton, LU2 9TN and our company number is 2830117. Our ATOL number is no. 2524. We are also members of ABTA The Travel Association and our membership number is V5126.

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