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    Cancun Bay Resort

    !!!!! Plus

    InCancun, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1669 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    In-water cocktails, sea views while you swim, and massages on the beach – the Cancun Bay Resort is textbook tropical.

    You’ll find this place at the top of Cancun’s seven-shaped Hotel Zone. The beach out front has some of the calmest waters around. And it’s a 10-minute cab ride from the main hub of restaurants and bars.

    The hotel’s style is modelled on its laidback, beachfront setting. A lagoon-like pool faces the sands, with a thatched-roof bar. Inside, rooms are splashed with lime-green walls, runners and cushions.

    • Rooms: 132
    • Floors: 3

    Things you'll love

    • On a beach
    • Pool with swim-up bar
    • Daytime activities

    Location

    • Beachfront location
    • 8km from downtown Cancun
    • 10-minute drive to the central shops, bars and restaurants
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      The ocean-view pool has several different sections to it, including a swim-up bar, a shallow children’s area and an adults-only whirlpool. Elsewhere, there’s another pool for undisturbed sunbathing.

    • Buffet restaurant

      Enjoy tastes from around the world with Asian, Mexican and Italian theme nights at the buffet restaurant.

    • Beach Bar

      Snacks are not too far away with nachos, burgers and pizza being served at the beach bar.

    Rooms

    View all rooms
    Hotel for locals
    08 Oct , 2019 SharonYoule
    Staff was great outside pool was small and you had to get out when games was on not enough sun beds catered more for local people restaurant was small more like a dinner hall in school not much selection of food rooms was clean but had steps in it let local girls in on weekends which try to hit on you men or women didn’t trust them at all anyone can just walk into the pool area off the beach so not much security for children and our beach by hotel was a harbour this is not a tourist hotel it is also far out also hardly any entertainment
    Billy and Michelle
    05 Oct , 2019 Michelle S
    Spotless hotel. Rooms cleaned to a high standard daily with adequate supplies of juice and water in room. Air-conditioning in room excellent. Wonderful views of the ocean. Lovely attentive staff. Entertainment team so cool..Tommy, Angel,Liz and Arron are a great team ❤
    Best massage ladies in Cancun
    04 Oct , 2019 13damaryl, 34438
    Miriam and Nancy are the best massagists in Cancun. Very professional and skilled. We come to see them even if we stayed in another hotel. Love them. Las mejores massagistas de Cancun. Muy profesionales y con muy buena technicas. Las vemos aunque nos quedamos en otro hotel.
    Celebrating my 50th birthday!
    02 Oct , 2019 Ely0969
    I loved the massage that NANCY gave me! It relax me and made me forget about my returning. I recommend to get a massage while staying and enjoy the breeze of the beach! The resort was GREAT! It was quiet and clean.
    Vacations 2O19
    30 Sep , 2019 Josselyn S, 46716
    I'm so glad to choose the best hotel, The entertainment team was AMAZING! I have to Thank the boy Tommy for such a wonderful human being and make me laugh every day!! THANK YOU!! I hope to see you soon !!
    Show more Show less
    View all  1664  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is +353 (1) 850 946 164. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    Items marked with * incur extra charges which are payable locally

    TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.