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    Cancun Bay Resort

    !!!!! Plus

    InCancun, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1735 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    In-water cocktails, sea views while you swim, and massages on the beach – the Cancun Bay Resort is textbook tropical.

    You’ll find this place at the top of Cancun’s seven-shaped Hotel Zone. The beach out front has some of the calmest waters around. And it’s a 10-minute cab ride from the main hub of restaurants and bars.

    The hotel’s style is modelled on its laidback, beachfront setting. A lagoon-like pool faces the sands, with a thatched-roof bar. Inside, rooms are splashed with lime-green walls, runners and cushions.

    • Rooms: 132
    • Floors: 3

    Things you'll love

    • On a beach
    • Pool with swim-up bar
    • Daytime activities

    Location

    • Beachfront location
    • 8km from downtown Cancun
    • 10-minute drive to the central shops, bars and restaurants
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      The ocean-view pool has several different sections to it, including a swim-up bar, a shallow children’s area and an adults-only whirlpool. Elsewhere, there’s another pool for undisturbed sunbathing.

    • Buffet restaurant

      Enjoy tastes from around the world with Asian, Mexican and Italian theme nights at the buffet restaurant.

    • Beach Bar

      Snacks are not too far away with nachos, burgers and pizza being served at the beach bar.

    Rooms

    View all rooms
    Amazing trip
    22 Jan , 2020 397ifraa
    Had an amazing trip. My room was pretty big and nice. Enjoyed my time at the pool and had great service and entertainment. There were friendly staff and great food. Everything was so clean. Service was great.
    Great resort!
    22 Jan , 2020 707naziaa
    Great resort! Friendly staff and great location to everything! Clean room...food was great. And pool was nice and clean. Entertainment was great and fun. Friendly staff and great attitude. Housekeeping was great as well.
    A M A Z I N G
    22 Jan , 2020 621hiraa
    This resort is so much fun if you are looking for a non crowded environment this is the place to be. Very clean and service was great! Food was different every night and delicious. We had a junior sweet with bigger beds
    Great place to stay!
    22 Jan , 2020 15alizaa, 150807
    This resort was a great experience. My first time in Cancun went well because of Cancun Bay. The staff was extremely friendly and helpful. The food was good and the beach view was beautiful. I recommend this place for sure. Oh and the drinks were awesome.
    Nothing special
    19 Jan , 2020 DebrahB_13
    Resort was not bad but not exceptional. it was adequate with nice clean rooms and in a rather still bay. Staff was very helpful and friendly. The resort didn't offer much for on the water activities but did have activities such as Bingo, dance and yoga classes, crafts. The biggest downfall in my opinion was the food. It was all in all a good value.
    Show more Show less
    View all  1735  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is +353 (1) 850 946 164. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    Items marked with * incur extra charges which are payable locally

    TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.