ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Rooms: 601
Things you'll love
- Musical activities included
- Beachfront location
- Close to nightclubs
- 5 à la carte restaurants
- Close to shopping malls
- Trips to the historical sites of Chichen Itza and Tulum can be arranged from the hotel - you can use your resort credits
- View Location
Free Resort Credit
FOOD & DRINK
- Evening Meal
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
FacilitiesView all facilities
This huge outdoor pool overlooks the beach with impressive sea views and 2 swim-up bars, one at each end of the pool.
This place dishes up Mexican favourites or you can opt for a pizza, too. Margaritas and tequila are listed on the drinks menu as well.
Zen offers a range of Asian dishes including Teppanyaki, it's open 5.30pm to 11pm daily.
RoomsView all rooms
Royal Deluxe Double Room with Sea View, Balcony and Whirlpool Bath
These rooms come with extras like a personal assistant between 7am and 11pm, a 25-minute couple's massage, plush bathrobes and slippers, plus a premium liquor dispenser providing Absolut, Barcadi White, Johnny Walker Black Lable, Jose Cuervo Especial, as well as access to Rock Royalty areas at the pool, lounge and beach. You'll also have an ironing service for 2 items per person and upgraded full size Rock Spa® bath products. You can also request to have a fender guitar or recored player in your room. All you have to do is sign a disclaimer for any damages.
Deluxe Double Room with Sea View, Balcony and Whirlpool Bath
These rooms come with a double hydro spa tub, a balcony with chairs and a table, as well as gadgets like a bluetooth alarm clock and a liquor dispenser. You can also request to have a fender guitar or recored player in your room. All you have to do is sign a disclaimer for any damages.
BEST CONCIERGE EVER
Amazing customer service! Especially from the concierge dept
Cruise ship on land. Aging hotel. Sub par service. Old person time share property. Not even close to worth the money.
Things To DoView all things to do
Items marked with * incur extra charges which are payable locally
TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.