Be Live Experience Marrakech Palmeraie

We are so glad we ended up booking this hotel. It was very last minute after Thomas Cook went under and our orginal holiday was cancelled but I think this was better then we could have hoped for! We stayed here in mid October, the weather was stunning - perfect for a bit of winter sun. The hotel seemed to start a little later in the morning which was perfect for us - not one of those hotels that you feel rushed to get to breakfast and out to the pool as soon as possible! Very chilled vibes. Entertainment is fantastic! The team work very hard to ensure everyone is having a great time - they do activities around the pool that everyone can join in with and they make an effort to speak to everyone. Evening entertainment is pretty good, always had a disco at the end of the evening which was a highlight for us. The food is a let down; we are fussy eaters but found that the food was extremely repetative and options were very limited. Also, the flies around the pool bar were excessive - you expect some flies when food is about but something needs to be done about this as it made eating at the pool bar unpleasant. We also found that the pool bar menu was up and down, they seemed to make up the times they were serving and constantly changed what food you could order despite the menu. Other guests we spoke to also thought the food let this otherwise lovely hotel down. We were a bit worried about paying for the towels and safe due to other reviews but you can pay via card or cash (they recommend paying with GBP so that you're not refunded MAD before leaving - you can't take MAD out of Morocco). We paid via card and the money came straight back into my account after leaving, nothing to worry about. The pool area is lovely, all staff were friendly and welcoming, the rooms are ideal - showers are nice. We would highly recommend this hotel if you are looking for a nice chilled holiday and Morocco is perfect for some sun in the colder UK months! Very happy we came here. A holiday to remember.

Richard Branson works on the premise of ‘if you treat staff right then they look after you’. The standards in the hotel are spot on, it’s a ‘happy’ hotel. The entertainment team really do care you are having a good holiday, not just whilst they are on duty either. The restaurant staff can be slightly off-ish but then they are still friendly enough in their own way. The food is very good, having gone room only previously in Marrakesh the food is of a better standard than you pay for outside. The sweets are to die for... The rooms are to a high standard and the beds are extremely comfy. Cleanliness is throughout the hotel. The hotel is in the middle of nowhere but they provide a free bus to the madness of the Marina, so the tranquility is welcome when you get back. The camel trip is definitely worth the money.