Riu Tikida Palmeraie

This hotel is definitely a four star - the rooms are big, modern and completely spotless. The pool is huge and seems clean to the naked eye. Food selection big and there is a large cocktail menu too. The highlight of the holiday however was definitely the ponds and animals in surrounding gardens. Lovely birds, turtles and fish make it look really stunning. Staff were polite too. Only downside was the location is a bit out of the way of anywhere - you can’t walk to anything and the entertainment in the evening was a little lacking - maybe it was because we were out of season.

What a beautiful relaxing hotel, lovely grounds ,and staff.it was my partners and mine first time staying in Morocco, what can I say you made us both feel welcome. The hospitality was fantastic, champagne in the restaurant Jamal and Abdul both made us feel very welcome every morning and evening. We simply could not manage lunch as well. We were always so full. We eat once in the Morrocon and Italian restaurants and wish they were open more as they are simply fantastic. Great food all around and never a repetitive menu . The staff in the pool bar and main bars had such great memories knowing our drinks and practically waiting for us when we went to the bar, they even brought over replacements when we sat down in quiet corner. The entertainment staff are great everyday and I loved the indoor bingo on the Saturday when it rained it was great fun. We used the two tennis courts but they could do with more gravel and bring matter a little flatter. The ball bounced everywhere and I tripped a few times. We left our tennis balls with the reception that they appreciated. The bedrooms are great so big and spacious, my only issue is no kettles in the room,this small thing would make a huge difference. We know other Riu hotels have this facility. On the whole we had a beautiful time ,great staff all around and helpful. We went into Marrachech five times using the free bus, and went to the sky bar and saw lots of sights. We can’t wait to come back Thank you for making our holiday memorable during our ten nights 19 to 29 nov.

Booked a few days here mid November for my first visit to Morocco. Upon arrival we were all met by the bell boy who took your cases from you(whether we liked it or not) while we were greeted in reception with a non alcoholic cocktail and friendly staff while we checked in. We were then taken with our cases by buggy to our rooms. You will be thankful for this once you realise the size and layout of the hotel as you would be wandering around for a long time getting lost if not. You will need some change to give the bellboy! He will wait and expect tip. He will advise he takes pounds and Euro. Please note that you will walk your suitcases back when you leave though but by that time you know where you’re going and the layout. The rooms are really nice and very clean. Beds are so comfortable! Showers was great too. No kettle in the room we had, maybe there are if you upgrade your room. Free safe and fridge with water in. We were next door to another person in our party. There is virtually no sound from the rooms next door, good quality walls :) The hotel is spotless, the staff work very hard to keep it that way and the staff were friendly and helpful. It’s such a beautiful hotel and gardens with water features and bright flowers, huge cactus and trees and plants. It grows it’s own mint (amongst other herbs including absinthe) which is used in the mojito’s. The food is repetitive but very good, always hot and replenished frequently. If you like chips these were great! Something for everyone every night. Good tasty food for a vegan also. Limited with the fruit options although plentiful of what there was I only saw bananas once and they went within minutes. Being vegan I was guilty of taking 3! Took the free shuttle bus into Marrakech which was fab. Please note you need to book it in advance and get a ticket. Please be aware the driver doesn’t tell you where to go or what direction to walk to the Jemaa el-Fnaa so you would need to ask! I presumed we would be dropped outside it... we weren’t and it was a nightmare with my elderly mum as we didn’t know where we were going and the roads are nuts. You literally have to walk into moving traffic. Well here I can first hand say how amazing some of the people of Marrakech are. We were approached by a couple of ladies who clearly could see I was struggling with my mum and finding our way around so they took us there making sure we were ok every step of the way. This was done out of kindness and not for monetary or any other reason than to help us. We never would have found it alone! Ladies whoever you are I thank you greatly! It was early evening in Jemaa el-Fnaa and it was amazing!! We all fell in love with Marrakech and cannot wait to return. Important to note!! When we arrived in the airport our rep wasn’t waiting but another TUI rep told us where our coach was and to go there. We started walking and 2 men approached us asking if we were hotel riu tikida palmeraie. We said yes and our cases were taken from us and we followed them to our coach where they loaded our cases onto the bus in front of the driver and our tui rep. We were then asked for money and accepted pound and euro. All witnessed by the rep and nothing was said. We were so confused we did give them £2. Well they are nothing to do with your holiday so I wished I’d have known in advance this could have happened and been avoided.