Marina Bayview

Stayed 10 days bed & breakfast in standard apartment, with balcony & Seaview, booked through Jet2 holidays. Its an "adults only" place, so relatively peaceful. Staff were all friendly and helpful. We had an apartment at the top of the complex - about 45 steps down to reception, and another approx. 30 further to reach age breakfast room / bar. And another 120 approx. steps to go down the town. So that kept us fit !! Hotel staff happily carried our heavy luggage up & down steps at check-in/ out. The apartment was on two floors (bedroom & bathroom upstairs) which worked well. The aircon did not seem very efficient, but opening the windows kept temperatures manageable - in an unusually hot February. The balcony was a generous.size, and the small kitchen was adequate to prepare a simple meal. The apartment was cleaned efficiently every day except Thursdays & Sundays. Breakfast was excellent, with lots of fresh fruit and cooked options, fresh squeezed juice - and even chilled Cava if you wanted it. There is no restaurant for dinner, but lots of restaurants nearby. There was small gym, which was not much used, so easy to get to the equipment, and a sauna (most of the guests were Scandinavian). When describing what to do in the area, the hotel staff start with recommending the local shops. However, when pushed, they can also provide maps with local footpaths along the coast and up into the hills. And timetables for boats & buses to get around the island. And even rent out bikes. There is more to do in the area than just lie on a sunbed by the pool.

The rooms are tired & in need of an update, the wash basin does not hold water & the tap has to be left on to wash. This is not a quick fix maintenance issue, the sink requires a new plug & waste to be fitted. The wash basin area is poorly designed & a bad use of space, the mirror is too far away to be of any use. The wardrobe is just a poor design & also unfixable, the sofa-bed, in sofa form, is possibly the most uncomfortable sofa ever. The sun bed on the balcony is just another ill designed piece of hard plastic & not fit for purpose. The poolside sun beds are cheap & also uncomfortable. Light pollution is very bad, the whole complex is lit up like a Christmas tree all night. We have blackout curtains in the lounge area that totally block the light out, but ill fitting blinds in the bedroom, where the light shines through all night. The tv signal is rubbish & again no quick fix, these things are not worth reporting as there is no fix ! On the whole, this establishment is not the luxurious place it purports to be. Also be very aware that there are mountainous steps to & from the complex, these are not well maintained, with loose & cracked tiles. Ok to attempt if you are reasonably fit, but not good if you are older or have mobility problems, with that said, a taxi back up is less than 3 euros. Reply to front desk Nicco & to back up the review by leeroy3636. Please do not reply to a review & blatantly lie ! In the full knowledge that the reviewer is unable to reply. So this has to be said : The person on reception did in fact tell us that a change was possible, because the people in the adjacent room were vacating in two days, but he said he would have to check with his boss, but the big boss could not be bothered with any form of customer relations, so it never happened. Ref the other points - you said it was a pity that you found out via review, the points raised are not worth reporting as they are not fixable using your maintenance team, unless they come in & fit individual satellite or cable tv, fit a bolt to the door & plane the wood on the drawers so they fit ! The management obviously deem these things acceptable, otherwise they would be addressed. This establishment is definitely not as good as it thinks it is. The staff are helpful, but the management team are not helpful, they were rude & dismissive, in dealing with our request, which was an easy fix, they merely could not be bothered. This complex relies on the “marina view” being its selling point, but that alone does not make it good. We will not recommend or return, most places we have stayed on the island have a similar view, but are managed far better.