TUI BLUE Tropical

This was our second time staying here, im not sure about the bad reviews but both of our stays have always been really good. The hotel staff are friendly and helpful. The hotel is clean and our two rooms were superb, with brilliant views towards the sea and high floors as we requested. A special mention to our cleaner Imran who did a wonderful job in our room, even taking the time making a large towel swan complete with flowers from the garden on our bed, superb!! The only reason i didnt give a 5 star review was a barman at the pool bar refused our 18 year old alcohol even though she had an adult band on, i then went up with her to the bar and he would serve her no problem, this happened 5 times in one evening, a quick trip to reception and the customer services manager sorted it with a quick phone call, no more trouble!! Barman was just doing his job i guess but a bit over enthusiastic, anyways it was only minor it wouldnt stop me going back here. There was a few midges at night having a nibble but thats not the hotels fault and they were out with a big spraying machine keeping on top of it. Food was good, the chinese night was awesome we had a party of 7 and there were 4 kids with us and none of them could complain.

Not much I can say been here 3 times ( once when it was large hotel with HOLIDAY VILLAGE. Here last year (oct) and again this October for 2weeks "EVERTHING" about the hotel is BRILLIANT so I can say no more .....BRILLIANT ......EXCELLENT........SUPERB.......

This has to be one of the best hotels i have had the fortune of staying in. The place was absolutely spotless, the food incredible and the staff amazing. We were concerned a little prior to visiting as our son has a severe egg and nut allergy. First problem regarding this, was that almost every dessert, and many main meals had egg or nut in, so was he going to go hungry. The restaurant staff certainly went the extra mile. We were introduced shortly after arrival, explained the situation and our worries. They met with us every evening and asked what he would like to eat the next day, catering specifically for him. To the extent, they took recipes from the internet that i cook at home and made them just for him. A special mention to Mert here, who has to be one of the most conscientious and genuine people i have ever been 'served' by. The room was of an exceptional standard, clean, large and again immaculately maintained by staff. The greeting when we arrived was polite and spoken in very good and clear English The entertainment team were unbelievable, so energetic and enthusiastic with great variety in what was offered during our two week stay. A special mention here for Raphael and Sophie who are two wonderful young adults and a credit to their company. That said, the whole team were very very good and brilliant with all the children. I genuinely can not praise this hotel highly enough. I can not recommend it enough and although its not a cheap holiday, its worth every penny.