I'm not happy with the seats I've got - what can I do?
If you're not happy with the seat you have chosen, you can change to a different seat with the same seat type for no extra charge by logging into Manage My Booking , as long as there are other seats available.
If you would like to upgrade your seat, for example from Select Your Seat to Premium, please log into Manage My Booking and upgrade your seating product in the seating section and select your desired available seat.
If you haven't bought a seating product, your seat will be automatically allocated when you check in online. If you're unhappy with the seats we've given you, we may offer you the chance to change them for an extra charge. That said, seats are allocated on a first come, first served basis, so we recommend that you check in for your flight as soon as you can. If you’re travelling with a child aged 2-11 and they’re not sat next to you – in the same row, one row in front or behind, or across the aisle – this is a mistake. Please Contact Us as soon as you can so we can change your seats.
More questions about Seats
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Can I book a separate seat for my baby?
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Can I upgrade my flight seats just one-way?
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How do I book more than one seat on the plane?
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How do I choose my seats on the plane?
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How much legroom will I get on the flight?
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I'm travelling with a baby. Can I still choose my seats online?
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I've changed my mind about which seats I want on the plane. Can I change my seats once I've chosen them online?
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What's included when I upgrade to Premium seats?
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What seat upgrades are available?
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Why can't I choose certain seats on the seat map?
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