Can I take my wheelchair?
You can take your wheelchair and one other mobility item free of charge on TUI flights, alongside your normal baggage allowance. However, you'll need to let us know at least 48 hours before you travel. You should make sure you've got insurance to cover its full value. We'll carry up to 2 pieces of mobility equipment needed for the journey, per person. You'll need to contact our Assisted Travel Team so we can arrange for it to be carried.
If you're flying with another airline, give our Assisted Travel Team and we'll contact them to see if your wheelchair will fit onboard. If you're not sure who you're flying with, take a look at "Which airline am I flying with?"
Electric wheelchairs:
If you've got an electric wheelchair, you'll need to let our Assisted Travel Team know so we can make the necessary arrangements. Please let us know the make and model of your wheelchair when you call, as well as it's dimensions, weight and battery type. Please also check your wheelchair will fit into the aircraft hold - you'll find the door measurements on our Assisted Travel page.
It's essential that you call the Assisted Travel Team before you book to make sure we can carry your wheelchair - there's a limit on how many electric mobility aids we can take on each flight. If you've already booked your holiday and need to take a wheelchair, please call our Assisted Travel Team . If you don't let us know before you book and we can't carry your wheelchair, you might need to pay extra to change your booking.
More questions about Assisted Travel - General information
- Am I fit to fly? View more details
- Can I take an assistance dog? View more details
- Can I travel if I'm suffering from an infectious disease, like chickenpox? View more details
- Can I travel with a broken arm or leg? View more details
- Do I have to do anything to prepare my Electric Mobility Aid for air travel? View more details
- How can I contact you if I am British Sign Language User? View more details
- How can I get information in an accessible format? View more details
- How can I lessen the risk of Deep Vein Thrombosis? View more details
- How do I book assistance at the airport? View more details
- I'm neurodiverse, what help can you arrange for me? View more details
- I am travelling alone, do I need a personal assistant? View more details
- I have a severe nut allergy, how do I inform the airline? View more details