I'm neurodiverse, what help can you arrange for me?
Whether you’re still in the planning stages or you’ve already booked your holiday, you can pop into your local TUI Store or give us a call if you have any questions or queries. Our friendly and knowledgeable Assisted Travel team are on hand to help you with anything we can do to make your journey – and holiday – as stress-free as possible. You can call the team on 01 693 7700 (ROI) or 028 90 389 387 (NI).
Some ways they can help include:
• Amending your baggage allowance if you’ve got specific requirements
• Arranging airport assistance for you in advance. We recommend doing it at the time of booking – but don’t worry if you haven’t, we can arrange assistance up to 48 hours before your departure
• Providing you with a Sunflower Lanyard, so airport staff and TUI staff will be aware that you might need an extra helping hand when you travel
More questions about Assisted Travel - General information
- Am I fit to fly? View more details
- Can I take an assistance dog? View more details
- Can I take my wheelchair? View more details
- Can I travel if I'm suffering from an infectious disease, like chickenpox? View more details
- Can I travel with a broken arm or leg? View more details
- Do I have to do anything to prepare my Electric Mobility Aid for air travel? View more details
- How can I contact you if I am British Sign Language User? View more details
- How can I get information in an accessible format? View more details
- How can I lessen the risk of Deep Vein Thrombosis? View more details
- How do I book assistance at the airport? View more details
- I am travelling alone, do I need a personal assistant? View more details
- I have a severe nut allergy, how do I inform the airline? View more details