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Before you go

Assisted Travel - General information

I'm neurodiverse, what help can you arrange for me?

Whether you’re still in the planning stages or you’ve already booked your holiday, you can pop into your local TUI Store or give us a call if you have any questions or queries. Our friendly and knowledgeable Assisted Travel team are on hand to help you with anything we can do to make your journey – and holiday – as stress-free as possible. You can call the team on 01 693 7700 (ROI) or 028 90 389 387 (NI).

Some ways they can help include:
• Amending your baggage allowance if you’ve got specific requirements
• Arranging airport assistance for you in advance. We recommend doing it at the time of booking – but don’t worry if you haven’t, we can arrange assistance up to 48 hours before your departure
• Providing you with a Sunflower Lanyard, so airport staff and TUI staff will be aware that you might need an extra helping hand when you travel

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